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Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how DEEWA TOUR & TRAVELS collects, uses, and protects your personal information.

Last updated: January 2025

Data Protection

Your personal information is encrypted and securely stored

Transparency

Clear information about how we use your data

Your Rights

Full control over your personal information

Information We Collect

When you use our cab booking services, we collect the following information to provide you with safe and reliable transportation:

Personal Information:

  • Full name and contact details (phone number, email address)
  • Pickup and drop-off locations for your trips
  • Travel dates and preferred vehicle type
  • Payment information (processed securely through our payment partners)

How We Use Your Information

We use your information solely to provide excellent cab services and ensure your safety:

Service Delivery

  • • Processing your booking requests
  • • Coordinating with drivers for pickup
  • • Providing trip updates and notifications

Safety & Support

  • • Emergency assistance during trips
  • • Customer support and issue resolution
  • • Trip history for your reference

Data Protection & Security

Your data security is our top priority. We implement multiple layers of protection:

Technical Security

  • • Encrypted data transmission
  • • Secure server infrastructure
  • • Regular security audits

Access Control

  • • Limited access to authorized personnel
  • • Driver background verification
  • • Secure payment processing

Information Sharing

Limited Sharing Policy

We never sell your personal information. We only share necessary details with our verified drivers to complete your trips safely.

Information shared with drivers includes only trip-specific details like pickup location, drop-off destination, and your first name for identification purposes.

Your Rights & Choices

You have full control over your personal information:

Access & Updates

Contact us anytime to view, update, or correct your personal information

Data Deletion

Request removal of your data from our systems (subject to legal requirements)

Questions About Your Privacy?

Our team is here to help with any privacy-related questions or concerns.